Terms of Service
Terms of Service
Neptune Pool Services INC.
Effective Date:
May 5, 2025
SMS Messaging Terms & Compliance
Program Description:
This messaging program sends appointment confirmations, reminders, and service updates to customers who have booked services with
Neptune Pool Services INC.
and explicitly opted in to receive SMS notifications. Consent is collected through web forms and intake processes with clear opt-in options.
Cancellation Instructions:
You may cancel SMS notifications at any time by replying "STOP" to the number that sent you messages. A confirmation message will follow, and you will not receive further texts unless you opt in again.
Support Information:
For help, reply "HELP" or contact us directly at
during business hours.
Carrier Liability:
Wireless carriers are not liable for delayed or undelivered messages.
Message & Data Rates:
Standard message and data rates may apply depending on your mobile plan. Message frequency varies based on service activity.
Supported Carriers:
Our messaging program is supported by all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and most regional providers.
Age Restriction:
You must be at least 18 years old to participate in our SMS program.
Privacy Policy:
For information on how we protect your data, see our [Privacy Policy].
General Terms
This website (the “Site”) is operated by
Neptune Pool Services INC.
("COMPANY," "we," or "us"). By accessing or using the Site, you agree to be legally bound by these Terms of Service and our Privacy Policy.
If you do not agree with these terms, please do not use the Site or our services.
Intellectual Property Rights
Our Limited License to You
All content on this Site (including logos, graphics, images, and text) is the property of
Neptune Pool Services INC.
or its licensors, protected under U.S. and international copyright and intellectual property laws.
You may view or download material from the Site for your personal, non-commercial use only, provided you keep all copyright and proprietary notices intact.
You may not copy, modify, reproduce, upload, distribute, or exploit any portion of the Site without our written permission.
Your License to Us
By submitting reviews, testimonials, or other content through our website or social media, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and publish your submission in any format.
Disclaimers
We may link to third-party websites for convenience, but we do not control or endorse them. We are not responsible for the accuracy, content, or practices of these third-party sites.
All services, information, and materials provided through our Site are offered "as is" and without warranties of any kind, either express or implied. We disclaim all warranties including merchantability and fitness for a particular purpose.
You agree to indemnify and hold
Neptune Pool Services INC.
, its employees, and affiliates harmless from any claims, losses, or damages arising from your use of the Site or violation of these Terms.
Online Payments & Third-Party Services
If you make payments or schedule services through third-party systems linked to our Site, those transactions are governed by the policies and terms of the respective platforms. We are not liable for any issues that arise from third-party services.
Registration & Account Security
If we require account registration, you agree to provide accurate information and to keep your login credentials confidential. You are responsible for all activities under your account. Notify us immediately at
of any unauthorized use.
Termination
We reserve the right to suspend or terminate your access to the Site or services at our discretion, without notice, for behavior that violates these Terms or applicable laws.
Governing Law
These Terms of Service shall be governed and interpreted according to the laws of the State of Florida. Any disputes shall be resolved in a court of competent jurisdiction located in Florida.
Changes to Terms of Service
We may update these Terms from time to time. Updates will be posted to our website and effective as of the posted date. Continued use of the Site implies your acceptance of the revised terms.
Contact Us
If you have questions about these Terms of Service, please contact:
Neptune Pool Services INC.
1051 Sandlewood Dr., Venice, FL 34293
Email:
By using our website and services, you agree to these Terms of Service.
Where Pool Care Meets Perfection